We send every customer a follow-up email
asking what they thought of the art and their experience of buying art through artgallery.co.uk. Here's a selection of what they said.
The artwork was bought as a 21st birthday present - and chosen by the recipient. It was delivered on time and in perfect condition. I was very happy dealing with your company - thank you very much. Sue.
SB, Surrey, 21-Jul-2008.
I was very pleased with my purchase.
The artwork was delivered as expected and in excellent condition.
I would consider purchasing art on line again.
I think the service I received needs no improvement.
Kind regards.
PW, 10-Jul-2008
Just an email about paintings recently purchased by the artist Dawn Rossiter i
am very pleased with the quailty of the paintings and the purchase price overall
her work is very good and reflects well in her subject matter overall very
satisfied and may look to purchase again regards n,angus.
NA, Cumbria, 25-Jun-2008
Regarding all the art I've received (the other artists as well) - I'm absolutely
delighted. Thank you very much and everything arrived in perfect
condition.
AJ, London N22, 19-Jun-2008
Very happy with all aspects of the transaction. This is the third painting
bought via Art Gallery and have been very happy with all 3 purchases. All
arrived quickly and in perfect condition and communication along the way was
excellent. Thanks.
AB, Wendover, 10-Jun-2008
I have just received "The Letter" from Rick Melton, very fast dispatch, well packaged and an absolutely stunning artwork, I am VERY pleased!!!
Congratulations on an excellent website and thank you very much for your help, I will most certainly be back!
All the best, NS
Very pleased with the artwork. Delivered without issue. Have bought art over the internet before so I am comfortable with it. Prefer to visit a gallery but this takes considerable amounts of time to find artwork I like. There is a risk invoved with internet buying as you do not get to see the work in detail, but it means that you just have to choose v carefully.
JB, Northampton, 1-Feb-2008
I thought the art work was lovely and so did the person who recieved it. It was delivered on time I would buy art over the Internet again but if the piece was pricey I would prefer it not to be delivered by standard post.
AO, London, 8-Jan-2008
I am absolutely thrilled with the painting I bought from you and I am sat facing it now as I email you from my kitchen. The whole family love it and everyone who visits raves about it too. He is now a very important part of our life. Happy New Year
JL, Solihull, 30-Dec-2007
We purchased the painting for my son's 40th Birthday. He lives in Manhattan and is always a nightmare to buy presents for - so we really were concerned to buy him something special.
I am happy to report he was delighted with the painting - said it had taken us nearly 40 years to buy him just the right present, but we had finally succeeded!
He also owns a house in the Hamptons and said he will hang the picture there - if he send me a photo - I'll send it on to you.
The service you gave was excellent, and your website is now in the Favourites Folder. Thank you.
AS, London 27-Nov-2007
1. What do you think of the art you bought?I liked it
2. Was the artwork delivered on time and in perfect condition? yes it was
3. How do feel about your experience of buying art over the Internet? it was easy and efficient
4. Are there any aspects of our service we could improve? larger photos of artwork
PB, London W1W
1. What do you think of the art you bought?
It's very beautiful - brightens up the whole room
2. Was the artwork delivered on time and in perfect condition?
Yes it was
3. How do feel about your experience of buying art over the Internet
I will definitely do it again
4. Are there any aspects of our service we could improve?
No - I have no complaints what so ever
AL, 9-Nov-2007
Here are our thoughts on the art purchased. Beautiful, more vibrant in the 'flesh', personal, a head-turner. Despite the postal strike it arrived on time. It was wrapped and packaged well; recieved in great condition.
Happy with efficiency, quality, the honesty of the website. We have recommended the site to friends. Perhaps an option to have the work mounted. It's not always possible to hang the art as quickly as one would like because of busy lives, but with this additional option (particularly as some artists already provide mounts and frame for the art), the art could come complete, ready to hang.
MT, 8-Nov-2007
The pieces were very well packed, I have just taken off the brown wrapping and wrapped them in birthday paper as my son requested them as a present. It was delivered, a little late but that was due to the postal situation. It was also sent recorded, and had to be signed for.
It was very easy to order, and everyone has been courteous and kept me informed. I would use you again and recommend your site to others.
CB 26-Oct-2007
Very pleased, was just as I expected it to be going by the picture. My experience was very good and have confidence in the website as was very efficient.
GF, 26-Oct-2007
The artwork was very nice. It was very easy to buy over the Internet. No suggestions for improvement!
MS, 28-Oct-2007
Delighted with the picture we bought. Arrived on time and in perfect condition. First art buy over internet and absolutely no complaints , would do it again.
DM, 15-Oct-2007
Absolutely perfect. Victoria Brook is a real talent and we loved the personal touch, it shoqwed us she truly believes in her Art.
It is not the first time I've bought art online as I have a small collection of contemporary art but the process was straightforward.
AS, 12-Oct-2007
I am very pleased with the artwork. It is exactly what I expected from the description and photographs I viewed on your website.
The artwork was delivered within 4 days of placing the order.
I was well packed and in good condition. I was a little nervous before the painting arrived, I would definately order again.
CS 10-Oct-2007
I Have received my artwork and am delighted thank you .
KW, London SW18, 2-Oct-2007
We are delighted with the painting. It was even better than it looked on the website. It arrived in perfect condition much quicker than expected. I found the website very straightforward to use. It was the first time we'd bought art on line and it was overall a very satisfying experience. We are very impressed with Victoria Brook.
MS 30-Sep-2007
Our painting is impressive.
Dear Sirs.
I have received the painting. Please can you pass on my thanks to the artist I love it!
I had a baby daughter last year and my husband and I decided rather than buying her plastic toys every Birthday and Xmas (we would leave that to the grandparents) and we would start a small art collection for her. She will have three paintings by Christmas and we will definitely be visiting your site again.
Kind Regards, S Bryars
Hi, I received my picture yesterday; beautifully wrapped and in pristine condition. I am delighted with it. Not much more I can say really!!!
K Burgess, York, Yorkshire
Yes the piece arrived safely on Monday. The unwrapping was a very exciting moment. When the piece was revealed, there was a big "wow"; it looks even more impressive in real life than it does on the screen. Thanks very much, we are very happy.
J Thomas, Leeds
It took quite a while to hang it because it is about four foot square, and is hanging over our stairwell. But we got there in the end
and now it looks great as you're coming up stairs. Lots of people have commented on it as they have gone past to the loo!
SG, 17-Apr-2007
Love it thank you. Good service, will buy again.
EB, Berwick upon Tweed
The painting is amazing, especially at this price. The quality of the artwork is very high. It is on our bedroom wall at the moment but I think we will move
it around the house from time to time to keep it fresh. Thanks again.
GS, London, 1-May-2007
